Contact Us
Have a question about our website or the MyChart information we publish? We are happy to hear from you and welcome questions, feedback, corrections, and suggestions related to our content.
Our website provides general information and practical guides about MyChart, including account access, medical records, appointments, messages, billing, mobile app features, and common troubleshooting topics.
How Can We Help?
You can contact us if you have a question about the information available on our website.
We welcome inquiries related to:
- MyChart guides and tutorials
- Website content and explanations
- Incorrect or outdated information
- Broken links or pages
- Website technical issues
- Suggestions for new MyChart topics
- Content corrections or feedback
- General questions about our website
Questions About Our Content
We try to keep our MyChart guides clear, useful, and easy to understand. If you notice information that appears outdated, unclear, incomplete, or incorrect, you can contact us and provide the page details.
When reporting an issue, including the page title or relevant section can help us understand your feedback more quickly.
Contact Us About MyChart
Our website provides general information about MyChart, but we do not have access to individual MyChart accounts, medical records, or healthcare organization systems.
For personal account issues, you should contact the healthcare organization connected to your MyChart account.
MyChart Account Support
Your healthcare organization is the appropriate source for account-specific assistance.
Contact their MyChart support team if you need help with:
- MyChart username or password
- Account recovery
- MyChart activation codes
- Account verification
- Missing medical records
- Test or lab results
- Appointments
- MyChart messages
- Billing and payments
- Proxy or family access
- Mobile app account problems
- Other personal MyChart account issues
We cannot reset your password, provide an activation code, access your medical records, or make changes to your MyChart account.
Medical and Healthcare Questions
Our website provides informational content and does not provide medical care or personal medical advice.
If you have questions about symptoms, test results, medications, treatment, or another health concern, contact your doctor or qualified healthcare professional directly.
For an emergency, contact your local emergency medical service rather than waiting for an online response.
Website Feedback
Your feedback can help us improve the quality and usefulness of our website.
You can contact us if you find:
- A broken page or link
- An incorrect statement
- Outdated information
- A confusing explanation
- Missing information
- A technical problem
- A topic that should be covered
Please provide the relevant page or topic when submitting feedback so we can better understand the issue.
Content Corrections
We make reasonable efforts to keep our content accurate and useful. However, MyChart features and options can vary between healthcare organizations and may change over time.
If you believe a specific section needs correction, tell us which information appears incorrect and provide any relevant details. We can review the feedback and update the content when appropriate.
Contact Information
For general website questions, feedback, or content-related inquiries, please use the contact information provided below.
Email: [Your Email Address]
Website: [Your Website Name]
Please do not send passwords, activation codes, verification codes, medical records, payment information, or other sensitive personal information through our contact form or email.
What Information Should You Include?
When contacting us about a website issue, you can include the page name, topic, and a short description of the problem.
For example, if you are reporting an issue with a MyChart guide, mention the relevant page and explain which information you believe needs to be changed.
Do not include personal healthcare information when contacting us.
Important Notice
This website is an independent informational resource about MyChart and related patient portal topics. It is not a healthcare provider and should not be considered a replacement for your healthcare organization’s official support.
For personal MyChart assistance, always contact the healthcare organization associated with your account.
Thank You for Contacting Us
We appreciate your questions, suggestions, and feedback. Your input helps us improve our content and make MyChart-related information easier for visitors to understand.